Errors
The API returns standard HTTP status codes with JSON bodies describing the error.
Common codes
Section titled “Common codes”| Code | Meaning |
|---|---|
400 |
The request was malformed or failed validation. |
401 |
Missing, expired, or invalid token. Authenticate again. |
403 |
Valid token, but your role does not permit this action. |
404 |
The record does not exist or is not visible to your organization. |
429 |
Rate limited. See Rate Limits. |
500 |
Server error. Retry with backoff, and report it if it persists. |
Reading a 404
Section titled “Reading a 404”A 404 can mean the record does not exist or that it belongs to another organization. The platform deliberately does not say which, to avoid confirming the existence of other customers’ data.